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Free Full Download CAREER ACADEMY - IT Service Management (ITSM)


CAREER ACADEMY - IT Service Management (ITSM)




CAREER ACADEMY - IT Service Management (ITSM)

CAREER ACADEMY - IT Service Management (ITSM) | 869 MB
Genre: e-Learning


As businesses demand more from IT managers, organizations are looking to ITIL (IT Infrastructure Library) Service Management as the best practice approach to operational and service excellence. ITSM employs ITIL documented best practices and in most cases extends into additional areas such as enhanced processes and implementation to provide additional value-added functionality. ITSM methods have evolved to include specific ways to enable and optimize assessment, planning, and implementation of ITIL best practices.

Course Introduction

ITIL and ITSM
What Is ITIL
ITIL and QOS
Who


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